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Option is green is the right answer.
Q1.
Which of the following skills are important to communicate properly?
Reading
Writing
Speaking
All
of the above
Q2.
The word ‘communication’ comes from the Latin word ________________
Commūnicāre
Commūnicāte
Commūnicāreon
Commūnicā
Q3.
___________________ are needed to communicate effectively with people.
Self
Management Skills
Communication
Skills
ICT
Skills
Time
Management Skills
Q4.
Which of the following transmits the message through
one
medium or another?
Receiver
Listener
Sender
None
of the above
Q5.
Which of the following listens or understands the message?
Receiver
Channel
Sender
None
of the above
Q6.
The ____________ conveys the message to the sender in the form
of
feedback to complete the communication cycle.
Sender
Environment
Receiver
Circumstances
Q7. A
__________ is used to transfer the message.
Change
Channel
Receiver
Listener
Q8.
_______________ is/are elements of a communication cycle.
Sender
Receiver
Channel
All
of the above
Q9.
'A' is sending a message to 'B'. Who is Receiver here?
A
B
Both
A nd B
None
of the above
Q10.
_______________ is the receiver’s acknowledgement and response
to the message.
Feedback
Backfeed
Feed
Information
Q11.
Which of the following is the method of communication?
Face
to Face
E-mail
Notices/Posters
All
of the above
Q12.
Which of the following method is used to communicate quickly
with one or many individuals in various
locations.
Face
to Face
E-mail
Notices/Posters
Business
Meetings
Q13.
Which of the following method is used
to communicate when
the
same message has to go out to a large group of people.
Face
to Face
E-mail
Notices/Posters
Business
Meetings
Q14.
Ananya is the manager of a Store and many
workers
are working
under her. Which of the following method is
effective
to
inform everyone about the change in duty hours?
Face
to Face
E-mail
Notices/Posters
Business
Meetings
Q15.
Choosing the right method of communication depends on ____________
Target
audience
Costs
Urgency/Priority
All
of the above
Q16.
Which of the following is not an element of communication process cycle?
Channel
Receiver
Sender
Time
Q17.
Suman need to apply leave at work? Which method of
communication will she use?
E-mail
Poster
NewsletterBlog
Q18.
In which of the following method of communication, body language
can be seen?
Face
to Face
Email
Blog
Posters
Q19.
____________ is one of the most effective and commonly used
way of communicating.
Reading
Writing
Speaking
Listening
Q20.
________________ includes sounds, words, language, and speech.
Verbal
communication
Non-Verbal
communication
Both
of the above
None
of the above
Q21.
Two friends discussing about homework is an example of ___________________
Interpersonal
Communication
Written
Communication
Small
Group Communication
Public
Communication
Q22.
Aman is writing an email to his Boss for leave. This mode
of
communication is an example of ________________
Public
Communication
Small
Group Communication
Written
Communication
Interpersonal
Communication
Q23.
Social media chats, reports, SMS is an example of ________________
Public
Communication
Small
Group Communication
Written
Communication
Interpersonal
Communication
Q24.
Communication in which more than two people are involved
and each participant can interact with each
other is an example of ____________
Public
Communication
Small
Group Communication
Written
Communication
Interpersonal
Communication
Q25.
__________________ takes place when one individual addresses a
large
gathering.
Public
Communication
Small
Group Communication
Written
CommunicationI
nterpersonal
Communication
Q26.
Two people talking to each other over phone or video call is an
example
of __________________
Public
Communication
Small
Group Communication
Written
Communication
Interpersonal
Communication
Q27.
Simran is going to speak in morning assembly in her school.
Which
of the following points she should focus during her speech.
She
should not repeat the same sentences.
She
should be confident.
Maintain
eye contact, stand straight and be attentive
All
of the above
Q28.
Which of the following is an example of oral communication?
Newspapers
Letters
Phone
call
E-mail
Q29.
What are the types of words we should use for verbal communication?
Acronyms
Simple
Technical
Jargons
Q30.
Why do we use e-mails?
To
communicate with many people at the same time
To
share documents and files.
To
talk to each other in real-time.
To
keep a record of communication
Q31.
__________________ is the exchange of information or
messages without using any spoken or written
word.
Non-verbal
communication
Verbal
communication
Written
communication
None
of the above
Q32.
Raising a hand to greet or say goodbye is an example of __________________
Verbal
Communication
Non-Verbal
Communication
Written
Communication
None
of the above
Q33.
Non-Verbal Communication includes __________________
Gestures
Expressions
Body
Language
All
of the above
Q34.
Which of the following is not a non-verbal communication?
Gestures
or Body Language
Posture
Poster
Facial
Expressions
Q35.
When we communicate verbally, we should use _______.
difficult
words
simple
words
confusing
words
abbreviations
Q36.
Classroom teaching is an example of __________________
Written
Communication
Verbal
Communication
Non
- Verbal Communication
None
of the above
Q37.
When we greet someone by raising/waving hand,
then
we are communicating by non verbal method using _______________
Eye
contact
Expressions
Gestures
None
of the above
Q38.
We can show our happiness or sadness to others by our ________________
Facial
Expressions
Postures
Touch
None
of the above
Q39.
Biting nails shows ___________________
Happiness
Angerness
Nervousness
Confidence
Q40.
Walking with a straight body posture shows ___________________
Happiness
Angerness
Nervousness
Confidence
Q41.
Visual Communication involves interchanging
messages
only through ______________
Images
Actions
Body
Language
Postures
Q42.
Which of these is a positive (good) facial expression?
Frowning
while concentrating
Maintaining
eye contact
Smiling
continuously
Rolling
up your eyes
Q43.
What does an upright (straight) body posture convey or show?
Pride
Professionalism
Confidence
Humility
Q44.
Which of these is NOT an appropriate non-verbal
communication at work?
Keeping
hands in pockets while talking
Talking
at moderate speed
Sitting
straight
Tilting
head a bit to listen
Q45.
Which of the following statement is true about
communication?
50%
of our communication is non-verbal
20%
communication is done using body movements, face, arms, etc
5%
communication is done using voice, tone, pauses, etc.
7%
communication is done using words
Q46.
Which of the following is not the method of Communication?
Verbal
Non-Verbal
Visual
Visible
Q47.
Talking fast may show ________________
Happiness,
Excitement
Nervousness
All
of the above
Q48.
Basic principles of professional communication
skills
can be abbreviated as ___________
7 Cs
7 Ss
7 Ns
7 Fs
Q49.
Which of the following are barriers of effective communication?
Physical
and Organizational
Interpersonal
Linguistic
All
of the above
Q50.
Text messages are often ____________ effective
than
face-to-face communication
more
less
very
None
of the above
Q51.
A sender sends information, the receiver
provides
_________________ on the received message.
Data
Information
Feedback
None
of the above
Q52.
Feedback given by the receiver is __________________
always
positive
always
negative
positive
or negative
None
of the above
Q53.
A good feedback is always _________________
Specific
Helpful
Kind
All
of the above
Q54.
Which of the following is a positive feedback?
You
take really long to reply to e-mails!
You
are not working hard
You
keep forgetting to smile at the hotel guests when you talk to them.
You
have done a great job
Q55.
___________ is the final component in the process of
communication
cycle.
Answer
Data
Information
Feedback
Q56.
Feedback is defined _______________________
as
the response given by the sender to the receiver.
as
the response given by the receiver to the sender
as
the channel used by the receiver
None
of the above
Q57.
Why feedback is important?
It
validates effective listening
It
motivates
It
boosts learning
All
of the above
Q58.
Which of the following is not the feature of feedback?
It
improves performanceIt improves relationship
It
helps to plan better and develop improved products and services
None
of the above
Q59.
Which of these are examples of positive feedback?
Excellent,
your work has improved.
I
didn't noticed your dedication towards the project.
You
are always doing it the wrong way.
All
of the above
Q60.
Which of these are examples of negative feedback?
I
hate to tell you this but your drawing skills are poor.
You
can surely improve your drawing.
This
is a good drawing but you can do better.
None
of the above
Q61.
Which of the following is not the 7Cs principle of communication?
Concrete
Coherent
Complete
Compare
Q62.
Which of the following 7Cs Principle is represented
by
the words "Use exact words and facts"
Clear
Concise
Concrete
Correct
Q63.
Which of the following 7Cs Principle is represented
by
the words "Be clear what you want to say"
Clear
Concise
Concrete
Correct
Q64.
Which of the following 7Cs Principle is represented
by
the words "Include all the needed information"
Clear
Complete
Concrete
Correct
Q65.
Which of the following 7Cs Principle is represented
by the words "Words should make sense and
related to the main topic"
Clear
Coherent
Concrete
Correct
Q66.
The inability to communicate using a language is known as ________________
Physical
Barrier
Linguistic
Barrier
Interpersonal
Barrier
Organisational
Barrier
Q67.
People of different cultures are unable to communicate due to _________________
Physical
BarrierLinguistic Barrier
Cultural
Barriers
Organisational
Barrier
Q68.
Which of these are ways to overcome language barriers?
Respecting
each other’s differences
Using
a translator
Not
communicating at all
Using
your own language for comfort
Q69.
Which of these is NOT a common communication barrier?
Linguistic
barrier
Interpersonal
barrier
Financial
barrier
Organisational
barrier
Q70.
Which of the following ways help to overcome
barriers to effective communication?
Use
simple language
Take
help of a translator to overcome differences in language
Use
visuals
All
of the above
Q71.
Writing Skills is a part of ________________
Verbal
communication
Non-verbal
communication
Visual
communication
None
of the above
Q72.
Which of the following is not the form of Written Communication?
Email
Letter
Mobile
Blog
Q73.
A sentence is a group of ____________________
Paragraph
Words
Pages
Vowels
Q74.
A sentence always begins with _______________
Capital
letter
Small
letter
Alphabet
'A'
Word
"The"
Q75.
A group of words, which does not make complete sense, is
known
as a _______
Sentence
Phrase
Paragraph
Poster
Q78.
Which of the following punctuation mark is used at the
end
of a word or a sentence to indicate a strong feeling?
Exclamation
mark
Comma
Question
mark
Full
stop
Q79.
Which of the following punctuation mark is used at the
end
of a question?
Exclamation
mark
Comma
Question
mark
Full
stop
Q80.
How many punctuation mark are we using in the given sentence?
Are
these Rahim’s colour pencils?
1
2
0
3
Q81.
Those words which are used to refer a person, place,
thing
or idea is called _______________
Noun
Pronoun
Adjective
Verb
Q82.
Those words which are used in place of noun is called _______________
Adjective
Pronoun
Verb
Adverb
Q83.
Those word that show action is called _______________
Adjective
Pronoun
Verb
Adverb
Q84.
Which of the following is not the basic part of speech?
Adjective
Pronoun
Verb
Action
Q85.
Which of these sentences is capitalised correctly?
Ravi
and i are going to the movies
Salim
is visiting India in July
the
Tiger is a strong animal.
She
is arriving on Monday.
Q86.
Which of the following is supporting parts of speech?
Conjunctions
Articles
Interjection
All
of the above
Q87.
Which of the following joins two nouns, phrases or sentences?
Articles
Conjunctions
Prepositions
Interjections
Q88.
Which of the following generally used before nouns.?
Articles
Conjunctions
Prepositions
Interjections
Q89.
'a', 'an', 'the' are ____________
Articles
Conjunctions
Prepositions
Interjections
Q90.
'on', 'in', 'over', 'under' are ____________
Articles
Conjunctions
Prepositions
Interjections
Q91.
Which of the following is not the part of the sentence?
Subject
Object
Action
Verb
Q92.
Which of the following describes an action in the sentence?
Subject
Object
Action
Verb
Q93.
Which of the following are the types of objects in a sentence?
Direct
and Indirect
Upper
and Lower
First
and Second
None
of the above
Q94.
Sentences where the subject does an action are known as _____________
Active
Voice
Passive
Voice
Inactive
Voice
Direct
Voice
Q95.
Sentences in which the subject receives an action are known as _____________
Active
Voice
Passive
Voice
Inactive
Voice
Direct
Voice
Q96.
Which of the following types of sentences shows
strong emotions or feelings?
Declarative
Sentence
Exclamatory
Sentence
Imperative
Sentence
Interrogative
Sentence
Q97.
Which of the following types of sentences shows an
order,
command, request or advice?
Declarative
Sentence
Exclamatory
Sentence
Imperative
SentenceI
nterrogative
Sentence
Q98.
Identify the correct increasing order.
Character,
Word, Sentence, Paragraph
Character,
Word, Paragraph, Sentence
Word,
Character, Sentence, Paragraph
Character,
Sentence, Word, Paragraph
Q99.
Which of these is an imperative sentence?
Switch
off the fan.
Sheila
has gone to the market.
Where
are my pen colours?
Oh
no! I missed my flight.
Q100.
Identify the object, verb and subject in the sentence,
‘The car crashed into a tree.’
Object:
a tree; Verb: crashed; Subject: the car
Object:
The car; Verb: crashed; Subject: a tree
Object:
crashed; Verb: the tree; Subject: the car
Object:
crashed; Verb: the car; Subject: the tree
